DATA PROCESSING AGREEMENT
Effective as of 2 Feb. 2026
RECITALS
A. Intellectus Universe Pte. Ltd. is the provider of an AI document translation platform operated at doctranslate.com (the “Platform”).
B. Client is a customer, business user, or organization that uses the services as further defined below.
This Agreement applies between Intellectus Universe Pte. Ltd., a Singapore company with its principal place of business at 12 Woodlands Square, #13-79, Woods Square, Singapore 737715 (“Intellectus Universe”, “Processor”, “We”/“Us”), and the counterparty user (“Client”, “Controller”, “You”).
We may update this Agreement at any time by posting a revised version to the Platform. Your continued use of the Platform or services following such updates constitutes your acceptance of the amended Agreement.
1. DEFINITIONS
1.1 “Affiliates” means any entity directly or indirectly controlling, controlled by, or under common control with Intellectus Universe.
1.2 “Content” means any document, data, text, images, or other materials that the Client submits or uploads for translation or processing on the Platform.
1.3 “Controller” means the entity which determines the purposes and means of processing of Personal Data.
1.4 “Client” means the user or entity party to this Agreement and a user of the Platform.
1.5 “Data Protection Laws” means the Singapore Personal Data Protection Act 2012 (“PDPA”) and all applicable data protection and privacy laws and regulations in Singapore.
1.6 “Data Subject” means an identified or identifiable individual whose Personal Data is processed.
1.7 “Personal Data” means data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which the organization has or is likely to have access.
1.8 “Processing” or “Process” means any operation or set of operations performed upon Personal Data, including collection, use, disclosure, storage, alteration, erasure, or destruction.
1.9 “Processor” means Intellectus Universe, which processes Personal Data on behalf of the Controller.
1.10 “Subprocessor” means any third party engaged by Intellectus Universe to process Personal Data in the provision of the Services.
2. DURATION
2.1 This Agreement remains effective so long as the Client makes use of the Platform and services, or until terminated in accordance with the underlying Terms of Service or this Agreement.
3. ROLES OF THE PARTIES
3.1 The Client acts as the “Controller” and Intellectus Universe acts as the “Processor” within the meaning of the PDPA and this Agreement.
4. PROCESSING OF PERSONAL DATA
4.1 Subject matter and duration: The Processing of Personal Data shall be carried out as necessary for the purpose of providing the document translation services through the Platform, for as long as the Client uses such services.
4.2 Nature and purpose of Processing: Processing of Personal Data is limited to provisioning, supporting, and improving our document translation and related services.
4.3 Types of Personal Data processed: May include name, contact details, job or business information, as well as any Personal Data contained in Client’s uploaded Content.
4.4 Categories of Data Subjects: May include Client’s customers, employees, representatives, or any individuals whose Personal Data appears in uploaded Content.
4.5 Intellectus Universe may only process Personal Data pursuant to written instructions documented in this Agreement and any relevant Terms of Service, except where otherwise required by applicable law.
5. SCOPE OF INSTRUCTIONS
5.1 This Agreement, together with the Platform’s Terms of Service, constitutes the Client’s complete instructions to Intellectus Universe for the Processing of Personal Data.
5.2 Processing beyond the scope of these instructions shall require prior written agreement.
6. PERSONAL DATA IN USER CONTENT
6.1 The Client acknowledges that Intellectus Universe may not be aware when uploading Content contains Personal Data unless the Client explicitly notifies Intellectus Universe to that effect.
6.2 Protection of such Personal Data in the Content shall be the responsibility of the Client as Controller.
7. SUBPROCESSORS
7.1 The Client authorizes Intellectus Universe to engage only the following Subprocessors for the purpose of providing the Services:
Amazon Web Services (Hosting and Data Storage)
Google (Machine Translation and Processing)
OpenAI (Machine Translation and Processing)
7.2 Each Subprocessor may only access Personal Data to the extent needed for the performance of their role in providing the Services and shall be subject to substantially similar legal obligations regarding Personal Data as set out in this Agreement and under the PDPA.
7.3 Intellectus Universe remains responsible for the acts and omissions of its Subprocessors.
8. TRANSFER OF PERSONAL DATA
8.1 Intellectus Universe may transfer, store, and process Personal Data outside Singapore for the purposes of delivering the Services, provided such transfer complies with the requirements of the PDPA regarding cross-border transfers.
9. DATA SUBJECT RIGHTS
9.1 Taking into account the nature of the Processing, Intellectus Universe will provide reasonable assistance to the Client to enable compliance with requests from Data Subjects under the PDPA, including access and correction requests.
10. PERSONAL DATA BREACHES
10.1 Intellectus Universe shall notify the Client without undue delay, and where practicable within 48 hours, upon becoming aware of any breach of security leading to accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to Personal Data.
10.2 Intellectus Universe shall provide sufficient information to enable the Client to meet any regulatory or legal obligations with respect to notification of the breach.
11. DATA RETURN OR DELETION
11.1 The Client may request deletion of Content and Personal Data via the Platform at any point during the Service Contract.
11.2 Upon termination of services, Intellectus Universe will, upon written request, securely destroy or return Personal Data and Content to the Client within a reasonable period, except as otherwise required by law.
12. AUDIT
12.1 The Client retains the right, upon reasonable notice and at its own expense, to request an assessment limited to Intellectus Universe’s Processing of Personal Data solely for purposes of complying with the requirements of the PDPA.
12.2 Any audit shall be subject to reasonable security and confidentiality requirements.
13. CLIENT WARRANTIES AND UNDERTAKINGS
13.1 The Client undertakes to comply at all times with the Singapore PDPA when providing or uploading Personal Data to the Platform.
13.2 The Client warrants that it has all necessary authority and consents from Data Subjects for the Processing and international transfer of any Personal Data provided to Intellectus Universe.
14. INTELLECTUS UNIVERSE WARRANTIES AND UNDERTAKINGS
14.1 Intellectus Universe warrants to process Personal Data only as necessary for the provision of Services and in accordance with the PDPA and instructions from the Client.
14.2 Intellectus Universe shall promptly notify the Client if it is unable to comply with any obligations in this DPA or the PDPA.
15. GENERAL TERMS
15.1 Liability. To the maximum extent permitted by law, Intellectus Universe’s liability under this DPA is limited to the fees paid for Services under the relevant Terms of Service during the twelve (12) months preceding the event giving rise to the claim.
15.2 Order of Precedence. In the event of any conflict between this DPA, the Terms of Service, or any standard contractual clauses required under the PDPA, the following order shall apply: (1) mandatory standard contractual clauses, (2) this DPA, (3) Terms of Service.
15.3 Notices. All notices related to this DPA must be in writing and delivered to the email address associated with your Intellectus Universe account or to contact@doctranslate.com.
15.4 Variation. Intellectus Universe may amend this DPA from time to time by posting an updated version to the Platform.
15.5 Governing Law. This DPA is governed by, and construed in accordance with, the laws of Singapore. The parties consent to the exclusive jurisdiction of the courts of Singapore.
16. DATA PROTECTION AUTHORITY
The data protection authority with jurisdiction over this Agreement is the Personal Data Protection Commission of Singapore (PDPC).